What it does:
Set your Agent accent colors, set your icon image, choose your default policy, and choose your default session indicator here.
Accent Color: Choose a color that is used on the Agent install/uninstall window
Agent Icon: Upload your logo or selected image to be used as the Agent System Tray Icon (directions below)
Here are instructions for how to make your own ico file:
- Download your favorite image editor. We recommend using GIMP.
- Open your logo image file
- Make sure image is square (use dimensions: 48x48, 64x64, or 128x128)
- “Export As” .ico file
Please Note: You must pick one of the resolutions in step 3. Using a different size may result in your file not being accepted.
Icon Troubleshooting: If your icon isn't updating first check it's resolution for step 3. If it still isn't working, we've seen that .ico files get corrupted. We recommend accessing your source image and creating a new .ico file and uploading that.
A Sync has to occur prior to the agent icon updating. To force a sync, please re-save the policies in your Policies section. Re-saving the policies will trigger a forced sync to all assets.
Default Policy Selection: This is the policy that will be used upon installation unless a specific policy is selected from Customer Detail for the device.
Remote Access Settings: This will turn on the Syncro Live session indicator by default so your clients will see a popup in the bottom right corner of the desktop indicating the remote session has started.
Asset Approval: Please see this document for details on the Asset Approval: https://help.syncromsp.com/hc/en-us/articles/360051747874-Asset-Approval