Simplesat Integration with Syncro
What it Does
- This integration works by embedding an HTML Simplesat survey into Syncro email notification templates
- After your client clicks a rating icon in their email, the response is instantly saved in Simplesat with ticket details
The simplesat team wrote a great walkthrough for configuring the app. Check it out here
What you'll need
This integration makes use of the Template Editor system. Specifically with pasting HTML code. More info on that can be found here.