What it Does
- This integration works by embedding an HTML Simplesat survey into Syncro email notification templates.
- After your client clicks a rating icon in their email, the response is instantly saved in Simplesat with ticket details.
The Simplesat team wrote a great walkthrough for configuring the app.
Add a Simplesat survey to Syncro
What you'll need
This integration makes use of the Template Editor system. Specifically with pasting HTML code.