About Database Backups
- You can test out Automatic Database Backups for free during your Syncro Trial!
- Database backups are included in The Advanced pricing tier of Syncro (see pricing here).
- Please Note: As a best practice Syncro has a great backup infrastructure for your account data and you can manually export this via CSV at any time from the Reports section. Database backups makes this super simple by automating for you.
How it works
First you will need to enable the Dropbox integration for the Database backups to send to. The Dropbox integration is free to use if you have a Dropbox account. Learn more here.
We will monthly or nightly - place a backup of your: Customers, Invoices, Tickets, Ticket Comments, and Assets as CSV files in your DropBox account.
Important Note: Dropbox needs to be set up before Database backups can be activated.
To get started, click on the Backups "App Card" shown here:
Once inside choose the Nightly or Monthly option to enable backups.
Note: If you don't see those options, it's likely because you haven't enabled Dropbox OR you are not on the Advanced pricing tier of Syncro.